Privacy policy
Privacy Policy
Last updated on: 03-07-2025
This privacy policy (“Policy”) explains how Auzora (“we”, “us”, “our”) collects, uses, handles, and processes your information when you use our website, products, or services. By accessing this website or availing our goods or services, you agree to the terms outlined in this Policy and consent to the collection, use, storage, disclosure, and transfer of your information as described herein.
We are committed to safeguarding your privacy in accordance with applicable laws and regulations. Please review this Policy carefully to understand how your data is managed.
Auzora may update this Policy periodically. We encourage you to review this page regularly for the latest version.
What Data is Being Collected
We may collect the following information:
- Name
- Contact information including address and email address
- Demographic information, preferences, or interests
- Personal Data or other information required for providing goods or services
Note: As required under applicable Indian laws, we do not store any credit card, debit card, or similar payment card details. All data collected is strictly handled in accordance with legal guidelines.
What We Do With the Data We Gather
We collect your data for purposes including but not limited to:
- Internal record keeping
- Improving our products or services
- Providing updates, offers, or service-related communication
- Responding to queries or customer support needs
- Internal training and quality assurance
Who Do We Share Your Data With
Your information may be shared with:
- Third-party service providers for order fulfillment, customer support, logistics, and operational purposes
- Our group companies (where relevant)
- Auditors or advisors for professional services
- Government, regulatory, or law enforcement authorities when required by law
How We Use Cookies
We use cookies to understand customer behavior and improve user experience. You may choose to disable cookies via your browser settings, but this may limit access to certain site features.
Third-party service providers may also use cookies under their own privacy policies.
Your Rights Relating to Your Data
Right to Review
You may request to review or update the information you have provided. However, we are not responsible for the authenticity of the data submitted by you.
Withdrawal of Consent
You may withdraw consent at any time by emailing support@auzora-shop.com. However, withdrawing consent may affect our ability to provide services or products.
All rights are subject to compliance with applicable laws.
Data Retention
Your information may be retained:
- For as long as we are providing goods or services to you
- As permitted under applicable laws, even after service termination
All retained data is handled as per legal requirements.
Data Security
We use commercially reasonable and legally required precautions to protect your information and maintain data integrity.
Queries / Grievance Officer
If you have any questions or complaints regarding this Policy, please contact:
Company: Auzora
Address: Pankha Road, Mohan Nagar, Sagarpur New Delhi Delhi 110046
Email: support@auzora-shop.com
Phone: +918722322919
Customer Service Hours:Monday–Friday, 9:00 AM – 5:00 PM IST